Understanding the Intent Engine

Many recruiting departments only focus on the end goal—obtaining a fully completed application—and miss the steps of nurturing leads.

The Intent Engine streamlines your recruiting efforts and fosters a more positive and productive experience for both recruiters and drivers.


Discover the benefits of our suite of Intent Engine tools👇

⏭️ NextStep

Recruiting departments often prioritize complete applications, but drivers may not realize this expectation.

They might expect a phone call, overlook your full application, or miss it entirely.

NextStep's Application Assistants, human agents, provide personalized attention to drivers during the early application stages:

How NextStep Works:

  • Make Contact

    • Making contact with the driver confirms to the carrier and the driver that this is a genuine opportunity. An important signal in assessing lead quality for future optimizations.

  • Confirm Interest and Link

    • Drivers talk to many companies. Reminding them of their application and confirming their interest reinforces the lead’s quality and maintains their preparedness for future engagement. Confirming the delivery of the full application link and offering to resend it helps bridge the mental gap between the quick short application and the real opportunity.

  • Encourage Full App and Remind Incoming Contact

    • Every driver/recruiter interaction is unique with a different set of expectations. Encourage drivers to keep the ball rolling instead of sitting idle waiting for someone else to make the next move.

  • Inspire Optimism

    • Drivers often feel forgotten and their time undervalued. They are appreciative of the attention from our application assistants and feel optimistic for a similar experience coming soon from a recruiter.


🤝 Optimized Handoff

Recruiting departments often prioritize full applications, believing they show the highest intent. However, many high-quality drivers expect a phone call before deciding.

Optimized Handoff uses our Application Assistants to engage leads immediately and personally.

Benefits Include:

  • Early contact confirms genuine interest.

  • Queueing our Application Assistants to reach out to drivers immediately, we facilitate efficient recruiting practices.

  • Every application comes with inevitable follow-up questions from the driver. Recruiters will always be the best equipped to answer these questions, and connecting drivers with recruiters over the phone will always offer the most opportunity for productive recruiting.

  • Application Assistants provide recruiters with applicant contact information and job details, enabling efficient discussions with drivers.

This proactive approach complements traditional methods, improving contact rates and enhancing lead quality through prompt, personal communication.


✅ DoubleVerify

Maximizing driver contact drives productivity, but not all departments can handle high call volumes.

DoubleVerify meets this need by nurturing leads quickly without immediate recruiter connections.

Our approach:

  • Prioritizes applicants

  • Ensures quicker responses and clear follow-up

  • Confirms candidate interest

  • Designates priority status

DoubleVerify improves both the recruiting process and candidate experience by seamlessly integrating with the client’s ATS.

By prioritizing genuine communication, prompt follow-ups, and targeted engagement, our tools significantly boost application completion rates and improve overall hiring outcomes.

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